Privacy Policy

Privacy Policy

NERI PLUMBING (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the information you share with us through our website, phone calls, contact forms, and services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for plumbing services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full Name
• Phone Number
• Email Address
• Property Address
• Service Request Information
• Project Details or Messages

We may also collect limited technical information automatically when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Website Usage Data

How We Use Your Information

NERI PLUMBING may use your information to:

• Respond to service requests
• Schedule plumbing appointments
• Provide customer support
• Send service updates or confirmations
• Improve website functionality and customer experience
• Maintain business records
• Respond to emergencies or urgent plumbing requests

We do not sell your personal information to third parties.

Communication Consent

By submitting your information through our website or contacting us directly, you consent to being contacted by NERI PLUMBING through:

• Phone Calls
• Text Messages
• Emails

These communications may include appointment scheduling, service updates, estimates, reminders, or customer support responses. Message and data rates may apply depending on your mobile carrier.

Information Sharing

We may share limited information with trusted third-party providers only when necessary to operate our business, including:

• Website hosting providers
• CRM or scheduling software
• Communication platforms
• Payment or invoicing systems

These providers are expected to maintain the confidentiality and security of your information. We may also disclose information if required by law or to protect our legal rights and business operations.

Cookies & Website Tracking

Our website may use cookies or similar tracking technologies to improve website performance and user experience. Cookies may help us understand website traffic, visitor behavior, page performance, and marketing effectiveness.

You may disable cookies through your browser settings at any time.

Data Security

NERI PLUMBING takes reasonable security measures to help protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of future communications

To make a request, please contact us directly using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

NERI PLUMBING may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.